Sign up & first login
How to register your company and log in for the first time — simple steps.
What is this page?
This guide is for shop owners setting up SmartBookz GoldLoan for the first time, and for staff who received a login from their admin.
Part A — Owner: sign up a new company
Click Sign up or Get Started
Choose the plan button your company wants (for example Get Started on pricing).
Fill the registration form
Type:
- Company / shop name
- Your name as admin
- Email (you will use this to log in)
- Mobile number
- Password (strong — mix letters and numbers)
Read terms and tick the checkbox if shown.
Submit
Click the submit / sign up button. Wait — do not press back.
Verify email or phone (if asked)
Open SMS or email and enter the code. This proves the account is yours.
After sign-up, your company workspace is created in the cloud. Next, complete Company & branch setup.
Part B — Staff: first login (admin created your user)
Get your email and password
Ask your admin. They create users under Settings → All Users/Roles.
Open the login page
Browser → go to
/loginor click Login on the website.Enter email and password
Type carefully — password is case-sensitive.
Click Login
If correct, you land on Dashboard. If wrong, you see an error — try again or use Forgot password.
Select branch
If a dropdown appears at the top, pick the branch where you work today.
Forgot password
On login page click Forgot password
Enter your registered email.
Check email
Open the reset link and set a new password.
Log in again
Use the new password on
/login.
If something goes wrong
| Problem | What to do |
|---|---|
| “Invalid credentials” | Check email spelling; caps lock; reset password |
| Page keeps loading | Clear browser cache; try Chrome/Edge |
| Lands on Dashboard but lists empty | Select correct branch in app bar |
| Staff never got login | Admin must create user in Settings |