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Goldloan ERP
by CodingRoof
Terms of Service
The rules for using Goldloan ERP — subscriptions, data, security, and your responsibilities as a customer.
Last updated May 19, 2026CodingRoof
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These Terms of Service ("Terms") govern access to and use of the Goldloan ERPcloud platform, websites, APIs, and related services (collectively, the "Service") provided by CodingRoof Software Technologies Pvt. Ltd.("CodingRoof," "we," "us," or "our"). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

  • Customer means the business entity or sole proprietor that registers for an account and is the contracting party under these Terms.
  • Authorized Usermeans an individual permitted by the Customer to use the Service under the Customer's account.
  • Customer Data means data submitted to or stored in the Service by or on behalf of the Customer, including customer/pledge records, financial transactions, documents, and configuration data.
  • Subscription means the paid or trial plan selected by the Customer for use of the Service.

2. The Service

Goldloan ERP is a software-as-a-service platform for gold loan and related financial operations, including pledge management, accounting, receipts and payments, reporting, and related workflows. We may update, improve, or modify features from time to time. We do not provide legal, tax, or financial advice; the Service is a technology tool only.

You are responsible for ensuring your use of the Service complies with applicable laws, including shop licensing, KYC/AML requirements, auction procedures, and accounting standards applicable to your business.

3. Account registration and security

  • You must provide accurate registration information, including company name, contact details, and tax identifiers where requested.
  • You are responsible for maintaining the confidentiality of login credentials and for all activity under your account.
  • You must notify us promptly at hello@codingroof.com of any unauthorized access or security incident.
  • We may suspend or refuse registration if information is false, incomplete, or if we reasonably believe the account poses risk to the Service or others.

4. Subscriptions, fees, and payments

Paid features require an active Subscription. Fees, billing cycles, and plan limits are described on our pricing page or order form. Unless stated otherwise, fees are non-refundable except where required by applicable law or expressly agreed in writing.

Payments may be processed through third-party payment providers (e.g., Razorpay). By subscribing, you authorize us and our payment partners to charge applicable fees. Failure to pay may result in suspension or termination of access.

We may change pricing upon reasonable notice. Continued use after the effective date constitutes acceptance of updated fees for renewal periods.

5. Acceptable use

You agree not to:

  • Use the Service for unlawful, fraudulent, or harmful purposes;
  • Upload malware, attempt unauthorized access, or interfere with Service integrity or performance;
  • Reverse engineer, copy, or resell the Service except as expressly permitted;
  • Use the Service to store or transmit content that infringes third-party rights;
  • Misrepresent identity or affiliation when registering or using the Service;
  • Circumvent usage limits, security controls, or access restrictions.

6. Customer Data and privacy

You retain ownership of Customer Data. You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Service, comply with law, and as described in our Privacy Policy.

You represent that you have all rights and consents necessary to submit Customer Data, including personal data of your end customers and employees, and that your privacy notices to such individuals are adequate for your use of the Service.

7. Intellectual property

We and our licensors own the Service, software, documentation, trademarks, and all related intellectual property. Except for the limited right to use the Service during an active Subscription, no rights are granted to you by implication or otherwise.

You may provide feedback or suggestions; we may use them without obligation or compensation to you.

8. Confidentiality

Each party may receive confidential information from the other. The receiving party will protect such information using reasonable care and use it only for purposes of the relationship. This obligation does not apply to information that is public, independently developed, or lawfully obtained from a third party without restriction.

9. Availability and support

We strive for reliable availability but do not guarantee uninterrupted or error-free operation. Scheduled maintenance, upgrades, and events beyond our reasonable control may cause temporary interruptions. Support channels and response targets may vary by Subscription plan.

10. Term and termination

These Terms remain effective while you use the Service. You may stop using the Service and request account closure by contacting hello@codingroof.com. We may suspend or terminate access for material breach, non-payment, legal requirement, or risk to the Service.

Upon termination, your right to access the Service ends. We may delete or retain Customer Data per our Privacy Policy and applicable law. Provisions that by nature should survive (fees owed, confidentiality, disclaimers, limitations of liability) will survive termination.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT RESULTS WILL BE ACCURATE OR RELIABLE FOR REGULATORY OR AUDIT PURPOSES WITHOUT YOUR INDEPENDENT VERIFICATION.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR INR 50,000, WHICHEVER IS GREATER, EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.

13. Indemnification

You will defend and indemnify CodingRoof against third-party claims arising from your use of the Service in violation of these Terms, your Customer Data, or your violation of applicable law, except to the extent caused by our gross negligence or willful misconduct.

14. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts at Chennai, Tamil Nadu, India will have exclusive jurisdiction, subject to mandatory consumer protections if you qualify as a consumer under applicable law.

Before filing a claim, the parties will attempt in good faith to resolve disputes by contacting hello@codingroof.com within thirty (30) days.

15. Changes to these Terms

We may update these Terms from time to time. We will post the revised version on https://goldloan.codingroof.comand update the "Last updated" date. Material changes may be notified by email or in-product notice. Continued use after the effective date constitutes acceptance.

16. Contact

Questions? hello@codingroof.com